Delivery of your chosen artwork is available throughout the world. Whether you are around the corner from the gallery, or as far afield as New Zealand or the United States, almost anything is possible. We will try to make the process as easy and painless as possible based on the following principles:
Quick Art Delivery
As we are not solely an online business we hold most of our items in stock. This means we can usually despatch items within 2 to 3 days from order. Our courier service for pictures is a next working day service so you can get your purchase as soon as possible. We don’t like to keep you waiting if we can help it. If for any reason you are not ready to take delivery yet, just let us know and we’ll put them safely aside until you are ready.
Free Art Delivery
All deliveries within to mainland UK addresses are completely free of charge. For deliveries outside of the mainland or international deliveries please contact us at sales@hepplestonefineart.com for a competitive quote. Wherever you are you can be sure we will get it there safely and promptly.
Flexible
We understand that you lead busy lives. As many of our items are relatively high value a signature will be required. If you would therefore prefer to have your item to a third party address such as your work this can be arranged. As we use a next working day delivery service we can also confirm which day you can expect delivery. All free UK deliveries are during the week – if you do require Saturday delivery however this can be arranged at an additional cost.
Quality Guarantee
All of our items are checked prior to dispatch to ensure that they are perfect when they leave. In addition to this, our shipments are also fully insured to ensure that in the rare event they are damaged in transit, you will not be left without support. If for any reason you do have a problem with an item on receipt, we will do our upmost to ensure that the problem is resolved as quickly and painlessly as possible.
Please take a moment to look at our testimonials to give you some reassurance as to our standards and customer service. Here’s just a couple to show you how seriously we take great customer service.
“Fantastic Service | Professional and Efficient | Really excellent”
“Wow!! Fantastic speedy delivery, excellent contact, would recommend”